Whether you have a question about our services, need help with your account, or want to learn how Gold Rose Studio can help your flower shop — we're here. Reach out using the form below or one of the direct contact options.
General Inquiries
Questions about our services, pricing, or how we can help your shop.
[email protected]Account & Support
Need help with your AI assistant, account settings, or technical issues?
[email protected]Billing & Payments
Questions about invoices, subscription changes, or payment issues.
[email protected]Privacy Requests
California rights requests, data deletion, or privacy-related concerns.
[email protected]Send Us a Message
Fill out the form below and we'll get back to you within one business day.
Our Address
Alterra Holdings LLC
d/b/a Gold Rose Studio
San Clemente, California 92672
United States
Our team is remote-first and based in Southern California. We serve florist shops across the United States and Canada. We do not accept unsolicited visitors at our mailing address.
Business Hours
Our support team is available:
- Monday – Friday: 9:00 AM – 5:00 PM Pacific Time
- Saturday – Sunday: Limited support (urgent issues only)
Your AI assistant is available to your customers 24/7, even when our team isn't in the office. ✦